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Frequently Asked Questions

How do I contact the Sydney Airport media team?

If you have a media inquiry, please call our media line on 0437 033 479.

Can I film and photograph at the airport?

If you'd like to conduct filming or photography at Sydney Airport, you'll need to seek approval to do so in advance of your visit. This will help us facilitate your request, while ensuring the safe and efficient operation of the airport.

If you'd like to make an application for filming at T1 International or T2 and T3 Domestic, email the team, or call us on +61 466 353 860.

Are there any guidelines for news crews?

Sydney Airport is responsible for the operation of the T1 International, T2 and T3 Domestic terminals.

We have a close, daily working relationship with news crews and journalists and request that media adhere to these guidelines when visiting Sydney Airport:

  • Media must comply with requests from airport or airline staff and avoid impeding passengers or visitors in the terminals.
  • News crews and journalists must provide notice prior to coming to the airport.
  • You can do this by emailing media@syd.com.au or calling the on-call media line on 0437 033 479.
  • No filming or photography is permitted at security screening points.
  • News crews and non-travelling journalists are not permitted in airside locations of the terminals (i.e. beyond security) without prior permission.
  • Requests to film check-in counters, airline branding and interview staff or passengers should be made in the first instance to the relevant airline. If the airline’s consent is not obtained, permission from Sydney Airport to film will not be granted.
  • Sydney Airport media media@syd.com.au or 0437 033 479.